Product & compatibility
Check the camera, handle and interface before ordering.
Technical and order support
Clear answers. From a person.
Product fit, order status, installation or how a part fits your build—send the exact details and we'll route the question properly.
Start with the subject
One route to the right answer.
Use the relevant reference first, then send the details that identify the exact product, order or camera build.
Open compatibility
Orders, shipping & returns
Find your order reference and review shipping times, tracking and returns.
Warranty & product care
Report a fault, missing item or damaged component with clear detail.
What to expect
How support works.
Ask about anything
Fit, compatibility, orders, installation, faults or warranty.
Send the details
Camera, build, and the question itself.
Hear back within 1 business day
From a real person, not an automated reply.
Get it resolved
A direct answer, or if something's wrong, a return, replacement or fix.
Quick answers
Before you rig.
Clear answers for common setup questions.
Where is SEVENFOUR based?
SEVENFOUR is based in the United Kingdom and ships worldwide.
How do I check compatibility?
Use the compatibility page or send us your full camera and handle configuration before ordering.
Where can I find installation guidance?
Product pages and the compatibility guide contain model-specific installation and rigging guidance.