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Store policy

Refund policy

Clear information about how SEVENFOUR handles orders, customer information and store responsibilities.

Policy content and effective dates are maintained in Shopify Settings → Policies.

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Refund policy Support
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If anything in this policy is unclear for your order or location, contact us before purchasing.

Refund policy

Returns & Refunds

All sales are final. We do not accept returns or offer refunds unless the product is defective or damaged in transit.

If you receive a damaged or faulty item, email contact@sevenfour.store within 48 hours of delivery. Include your order number and photos of the issue.

If your claim is approved, we will provide return instructions.

Return shipping is the responsibility of the customer.

Upon inspection of the returned item, approved refunds will be issued to your original payment method.

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A direct answer from the team.

Send the relevant order or policy details so we can give a useful answer.

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